Today’s post is a case study of a Chinese buffet restaurant chain that increased profitability with Workforce Management Clock schedule enforcement. The eight location restaurant chain’s margins were shrinking due to rising food costs, so the owner was searching for ways to restore the bottom line. Competition was tight in the working class community and an attempt to raise menu prices resulted in fewer diners.
He decided to figure out how to rein in labor expenses. All of his employees were hourly except eight full-time head cooks and four supervisors, each of whom managed two restaurants. Several prep cooks and servers also split hours between locations.
He knew he was paying a lot in overtime and wanted an employee timekeeping system for restaurants that could automatically track and prevent overtime shifts. During busy times, the managers were juggling so many balls that checking which employees had moved into overtime hours was impossible. Few employees wanted to work overtime anyway, so he knew that proactive overtime management would be welcomed by the workforce.
Solution – Workforce Management Suite
Workforce Management Suite consists of TimeWorksPlus, TimeSimplicity, TimeWorks Mobile, and Workforce Management Clock. Each component integrates seamlessly for comprehensive restaurant Workforce Management.
Each supervisor was able to enter all their employee and shift information in less time that it had previously taken to create just one monthly schedule in Excel. The schedule enforcement feature prevents out-of-schedule punches and sends messages before a worker hits the customized threshold. When a warning goes off on a supervisor’s phone, the manager is able to send the worker home before overtime kicks in. Accurate break tracking has also furnished a savings in labor costs.
Timekeeping Accuracy for Mobile Staff members
The mobile functionality has quickly proven to be an extremely helpful feature for managers and staff members that split hours between locations. No more retroactively guessing punch times after the fact.
Workforce Management Suite furnished an affordable solution that quickly paid for itself in just a few pay periods and continues to limit labor costs with every single shift.
TriCore offers Workforce Management Suite, the powerful, fully-integrated Workforce Management Suite that makes it easy to optimize the performance of your managers, employees, and organization.
Workforce Management Suite includes TimeWorksPlus, TimeSimplicity, and TimeWorks Mobile. Workforce Management Suite is designed for busy employers like you who need to streamline scheduling, automate time and attendance tracking, maintain regulatory compliance, and lessen labor costs.
How much can you save? Check our TriCore ROI Calculator.
We can get you up and running with Workforce Management Suite in minutes. Contact us today to book a demo.